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Customer Comments and Feedback

 

We are committed to providing a first-class customer service and value our customers' opinions. As part of our ongoing customer satisfaction and service improvement plan, we welcome constructive suggestions and feedback that will enable us to improve our service delivery.

 

Please follow the link below or Email us at info@phoenixct.co.uk

** Thankyou letters for Phoenix Community Transport **

View Letters from our customers


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Name:
Joan Reynolds The Royal British Legion
Entry:
It gives me great pleasure indeed to ask you to accept the profound thanks of the organisers of Armed Forces Day, Chepstow for your most generous support in providing transport for the event on the 20th June. 2009.
Such a facility was tremendous value particularly in the transportation of equipment and especially to those suffering mobility problems. Your generosity and caring concern is deeply appreciated.
With our grateful thanks we send very best wishes for the ongoing success of your company.
Most Sincerely
Joan Reynolds
Event Co-ordinator
Country:
United Kingdom
 
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Name:
W L F Baber Islwyn Branch, Royal Welsh
Entry:
Funeral
Many thanks for your help on the occasion of L/CPL Harketts funeral, Pontadawe, Wed, 1st April 2009.
Without your help, we could not have been present to pay our respects.
Thanks to your provision of a minibus, we were able to parade seven men on this very emotional occasion.
Plus the standards of
Islwyn Branch, the Royal Welsh.
Blackwood Branch, the Royal British legion.
To be quoted £50 to cover Diesel costs was great as we have limited funds.
To come back to be told the fee had been waived was in a word, marvellous, very much appreciated.
May I as chairman of Islwyn Branch express the branches gratitude for your kind gesture on this occasion and the various trips in the past you have helped us on. (St. David’s Day ETC)
I Have Always found your transport manager Mr Don Jones most helpful as is Ruth in the office. Your drivers are always polite and prompt.
You should be proud of the way you run your service
Yours sincerely
W.L.F Baber
Chairman Islwyn Branch
The Royal Welsh
Country:
United Kingdom
 
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ARCHIVE JULY 2009  

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